Northwest Announces Major Expansion

21st Jul 2004

Northwest Airlines today
announced a major expansion of its Indianapolis schedule that will more
than double the number of departures it offers by adding new nonstop
service to Boston, Ft. Myers, Fla.; Hartford, Conn.; Las Vegas, Los
Angeles, New York, Orlando, Fla.; Philadelphia, Raleigh/Durham, N.C. and
Washington. All 19 of the new flights begin October 31, 2004. When combined with its existing schedule of 17 daily flights to its three
domestic hubs of Detroit, Memphis and Minneapolis/St. Paul, the airline
will offer an all-jet schedule from Indianapolis International Airport
totaling up to 36 flights a day to 13 destinations, more jet aircraft
departures than what’s offered by any other airline. In addition, through
its three hubs, Northwest and its marketing partners offer Indianapolis
travelers connections to another 436 destinations.

“Northwest is proud to be the leading choice of travelers in America’s
Heartland,” said Fay Beauchine, vice president of sales and customer
relations. “Our Indianapolis expansion builds on successful schedule
enhancements we have made in other key Midwestern markets for Northwest
such as Milwaukee and Grand Rapids.”

Northwest’s new flights to Hartford and Raleigh/Durham will be the only
nonstops offered to those destinations from Indianapolis. Flights to many
of the new destinations are ideally timed for a one-day business trip.

“Our new Indianapolis schedule will provide business and leisure travelers
with a schedule, array of services and network reach that only a
world-class airline can provide,” Beauchine continued. “When combined with
the scope of our domestic marketing partners, Continental Airlines and
Delta Air Lines, Northwest offers Indianapolis travelers unmatched access
to the world. In fact, we carry more international travelers from
Indianapolis than any other airline.”

Northwest will offer daily flights from Indianapolis to Ft. Myers, Las
Vegas, Los Angeles and Orlando. The Las Vegas and Los Angeles flights will
be operated with a 124-seat Airbus A319, with 16 seats in first class and
108 seats in coach class. Northwest’s new Ft. Myers and Orlando flights
will be operated with a 100-seat DC9, with 16 seats in first class and 84
seats in coach class.


Through its Northwest Airlink partner, Pinnacle Airlines, Northwest will
offer two departures to Hartford, Philadelphia and Raleigh/Durham.
Northwest Airlink will also offer three departures to the key business
destinations of Boston, New York (LaGuardia Airport) and Washington
(Ronald Reagan Washington National Airport).

All of the Northwest Airlink flights will be operated with 44-seat
Canadair Regional Jets (CRJs). Some of the Northwest Airlink flights will
operate six days per week, with exceptions being Saturday or Sunday.

Indianapolis travelers using Northwest’s new nonstop service will also be
able to take advantage of:

—WorldPerks. Northwest’s WorldPerks program offers Indianapolis
travelers a wider array of options to both earn and redeem frequent flyer
miles. WorldPerks members can earn or redeem miles to any of the 236
cities served by Northwest and Northwest Airlink carriers worldwide, as
well as the many hundreds of cities served by WorldPerks partner airlines
such as KLM, Continental Airlines and Delta Air Lines.—First class
availability. Northwest offers more first class seats from Indianapolis
than any other airline. The airline’s new flights to Ft. Myers, Las Vegas,
Los Angeles and Orlando will offer 16-seat first class cabins. WorldPerks
members who achieve “Elite” status enjoy unlimited complimentary upgrades
to first class.—The most self-service functionality. Northwest’s
self-service check-in program is the most developed in the airline
industry, offering customers more functionality including the option of
checking-in, obtaining a boarding pass, changing seats, and performing
many other functions over the Internet at or through one of the
airline’s 903 self-service check-in kiosks in 193 airports, more than any
other airline in the world. At Indianapolis International Airport,
Northwest customers wishing to take advantage of the speed, convenience,
and control of self-service check-in can use to obtain their
boarding pass, or visit one of 12 self-service check-in kiosks.

Customers currently holding tickets for travel October 31 or beyond on
connecting itineraries from Indianapolis will be able to change to
Northwest’s new nonstop services without paying an administrative change
fee, provided changes are made by July 31, 2004.

Northwest’s new Indianapolis nonstops are currently open for sale via the
Internet at , by calling Northwest Airlines
Reservations at 1-800-225-2525, or through some travel agencies. All of
the flights will be widely available for sale on Saturday, July 24, 2004.


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