Southwest Airlines Selects SmartSignal Software

25th Jun 2004

SmartSignal Corporation, the
leading provider of predictive technology for Equipment Condition
Monitoring (TM) (eCM), announced that Southwest Airlines Co. has signed a
six-year agreement for a comprehensive engine monitoring program covering
the Boeing 737-700 aircraft fleet with GE CFM-56 engines.
Southwest is using the SmartSignal technology to obtain a more
comprehensive, proactive view of aircraft engine health to enhance its
routine maintenance programs and to minimize unscheduled maintenance. The
monitoring program should also help Southwest control spare parts
inventory and its associated costs.

A key differentiator of SmartSignal’s eCM solution is its ability to
strategically monitor overall aircraft performance in real-time. The core
functionality delivers superior “on-wing” monitoring across Original
Equipment Manufacturer products and operating modes. The SmartSignal
output allows Southwest to proactively deal with maintenance issues to
enhance safety and service commitments to Southwest Passengers.

“A strong commitment to operational excellence and customer service has
enabled Southwest to remain an industry leader,” said Gary Conkright,
President and CEO, SmartSignal. “SmartSignal eCM allows operations
personnel to proactively repair aircraft, reduce maintenance expenses and
further improve safety and customer service.

SmartSignal’s eCM solution recently won the Maintenance and Modification
category at the 2004 Flight International Aerospace Industry Awards.

Southwest Airlines Co. is the nation’s largest carrier in terms of
scheduled domestic departures. The airline currently serves 60 airports in
59 cities in 31 states. Based in Dallas, Southwest currently operates
2,800 flights per day and has 34,000 employees system-wide.




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