Lastminute.com Restructures UK Management

Following an extensive review of its UK organisation, lastminute.com is changing its UK management structure under UK MD Richard Bowden-Doyle. The changes will include several new appointments and the introduction of a category management structure based on the main five commercial categories: Flights, Hotels, Holidays and Dynamic Packaging, Lifestyle, Car & Ancillary Products. Ê

The new Category Director roles will take full responsibility for the respective P&Ls across the UK business and are announced as:
Ê
áFlights: Carol Dray

áHotels: Richard Hadfield

áHolidays & Dynamic Packaging: John Bevan

áLifestyle: This category will be overseen for the next few months by Lopo Champalimaud, lastminute.com’s European MD for Lifestyle

áCars & Ancillaries: This post will be filled by Mat Hart, who also remains Ê MD of Holiday Autos UK & Ireland

Andrew Windsor, Group Commercial Director, continues to focus on Group Trade strategy and will announce a replacement for Carol Dray, formerly GM holidayandmore, in due course. ÊFor the short term Andrew and Carol will oversee the holidayandmore business until a replacement is announced.

Two new posts will also be created - Consumer Sales Director and Customer Operations Director - to ensure consistently high standards in off-line sales and customer service and operations across all brands and all categories within the UK business. Ê

Richard Bowden-Doyle comments: “We have been looking at the UK business and working out how best to structure the management team in order to capitalise on lastminute.com’s acquisition and organic growth, and to ensure consistently high standards in Sales, Operations and Customer Service. ÊWe feel confident these organisational enhancements will continue to deliver exactly that.”
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