Kamala bay terrace resort in Phuket, Thailand has implemented Pelican system to offer online contracting to travel agents and corporate clients. Pelican’s online contracting features allows the resort to manage confidential rate distribution to travel agents and corporate clients as well as enabling the resort to offer sizable allotments to agents of all sizes without surrendering control over room rates.
The new system allows travel agents to obtain instant confirmation of every booking made through the Kamala Bay Terrace Resort web site. The resort is able to maximize yield by managing room inventory based on rate category. Room allotments can be shared among client groups, giving equal opportunity for all travel agents and corporate clients regardless of size.
Though recently installed, the system is already showing positive results. “One new agent we approved for online contracting has become a top ten producer after only a few months. ” Said Jork Bosselaar General Manager of the resort.
Now the resort is welcoming travel agents and corporate clients worldwide—large or small—to experience for themselves the benefits of online contracting facilities.