Comcast Launches Comcast HospitalityONE


Comcast Cable

has introduced Comcast HospitalityONE - a single provider
solution designed exclusively to fill the high-speed access needs of the
hospitality industry, delivering high speed internet access to guest rooms, meeting rooms and hotel public spaces.Comcast’s launch of Comcast HospitalityONE comes at a critical time in the
hospitality industry, as hotels across all segments seek to meet customer
demands for fast, reliable Internet service and in many cases simply to
comply with new brand standards required by an increasing number of
franchisers to offer the service. The hotelier’s ability to effectively
address these supply and demand side pressures is made more difficult as a
result of changing business models and intense competitive pressures.

“Comcast HospitalityONE offers an easy, cost-effective and reliable
solution that was specifically designed for the unique needs of the
hospitality industry,” said Phil McRae, vice president of sales and
distribution for Comcast. “Now, instead of relying on different companies
for various high-speed solution components, hotels and motels can rely on
the largest 100% broadband service provider with experience in the
hospitality industry to deliver an end-to-end solution that is pleasing to
their guests.”

Amelia Island Plantation, a premier AAA-Four Diamond destination and
conference resort, is one of the first hotels to announce it has selected
the Comcast HospitalityONE solution.

“For over two years, we actively searched for the right solution to offer
high-speed Internet services to our guests and business customers,” said
Dan Clifton, vice president of information technology for Amelia Island
Plantation. “We tested several solutions including, Cat-5 ethernet,
high-speed over electric wires, and wireless before choosing Comcast as
the best solution available in the market today. With Comcast’s new
Comcast HospitalityONE solution, we were able to leverage our existing
infrastructure and layer on a reliable high-bandwidth technology to
deliver a full service and support solution - easily and cost-effectively.”

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Comcast has leveraged its expertise in the hospitality industry - as well
as its position as the nation’s largest broadband ISP provider - to create
a platform that is capable of delivering video and high-speed Internet
services, as well as future services and technology. Comcast
HospitalityONE provides five unique categories of features/benefits that
deliver reliable and satisfying high-speed guest experiences. This can
help improve occupancy, without requiring the hotel to provide additional
resources to address service and support needs.

“We are pleased to be partnered with a solid company like Comcast,” said
Jack B. Healan, Jr., president of Amelia Island Plantation. “After two
years bumping into walls with these others solutions, we simply felt more
secure and relaxed by working with a company that has the stability that
Comcast offers - we can now focus on our core business of putting heads
in beds.”
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