announced today that it has implemented Inside Shopper? to provide the highest level of connectivity for its hotel clients. The technology, which Lexington launched earlier this quarter, provides Galileo-connected travel bookers with direct access to Lexington’s Central Reservation System (CRS) for real-time room and rate availability information, as well as enhanced search capabilities.
“Implementing the power of Inside Shopper allows us to take that extra step to ensure travel agents have the most up-to-date information,” commented Rick Shaum, senior vice president of sales and marketing, Lexington Services. “It’s also reflective of Lexington’s continual commitment to provide the most productive solutions to the hotel industry.”
By interfacing directly through the hotel’s CRS, Galileo-connected agents, online travel providers and corporate clients can access the same, up-to-the-minute information and last-room-available inventory offered through a hotel’s internal reservation number, improving the level of service that travel agencies are able to offer their customers. Inside Shopper also helps travel agencies improve productivity since the technology requires agents to spend less time in shopping mode, leaving them with more time to dedicate to other revenue-generating activities and services.
“Lexington is one of the growing list of industry leaders who are leveraging the power of Inside Shopper to provide their hotel clients with the best speed and access to accurate room rates and availability,” said Michael W. McCormick, senior vice president, Travel Distribution Services, Cendant Corporation. “Partnering with Lexington gives Galileo agents the highest level of connectivity to Lexington’s hotel clients, improving the service they can provide to their traveling customers.”