Kempinski Upgrade to MICROS OPERA

17th Feb 2004

  MICROS Systems, Inc., a leading provider of information technology
solutions for the hospitality and retail industries, and Kempinski Hotels
& Resorts, Europe’s oldest luxury hotel management company, announce
Kempinski is upgrading to MICROS OPERA Property Management Systems (PMS)
and OPERA Sales & Catering (S&C). The upgrade takes place in all new
Kempinski properties and those already using MICROS’s Fidelio V6 PMS. One
of the first installations will take place at the Abu Dhabi Conference
Palace, the largest hotel project in the Gulf and venue of the 2004 Summit
of the Gulf Co-Operation Council for Arab States (GCC).
Kempinski Hotels & Resorts has relied on MICROS products since 1991. After
spending 10 months researching and evaluating options for its next
generation hotel system, Kempinski selected to stay with MICROS, in part
because of the company’s extensive network of support and services.
Kempinski also chose the OPERA Enterprise Solution because it provided
real-time information and full integration with the Kempinski business

“Currently, 28 Kempinski properties on four continents depend on Fidelio
V6 for Property Management, Sales & Catering and Food & Beverage Control.
We also have MICROS 3700 and 8700 Point-of-Sale systems operating now,”
stated Wibecke Vinke, Vice President of Information Technology for
Kempinski. “MICROS has been a good business partner for us in the past and
we feel very comfortable in our decision to remain with MICROS for our
next generation system.”

“As Kempinski Hotels & Resorts broadens its base of installations
worldwide, MICROS can support the company’s plans with a product that
offers a 360 degree view of the business, along with service and support
wherever the hotels are located,” stated Kaweh Niroomand, Executive Vice
President, MICROS EAME Region. “Because MICROS continues to deliver solid
and functional software that meets Kempinski’s needs, we anticipate
helping Kempinski grow and gain market share.” 

Historically German, Kempinski Hotels & Resorts is the oldest hotel group
in Europe. Its portfolio now comprises an eclectic selection of five star
hotels and resorts, from historic grande dames to the breathtakingly
avante- garde, in Europe, the Middle East, Asia and South America. Each
hotel and resort offers superior standards of service combined with a
distinctive style that reflects the individuality of the property and its
location. Their website address is 

MICROS Systems, Inc. provides enterprise applications for the hospitality
and retail industries worldwide. Over 150,000 MICROS systems are currently
installed in table and quick service restaurants, hotels, motels, casinos,
leisure and entertainment, and retail operations in more than 130
countries. In addition, MICROS provides property management systems,
central reservation and customer information solutions under the brand
MICROS-Fidelio for more than 15,000 hotels worldwide, as well as
point-of-sale and loss prevention products through its subsidiary
Datavantage for more than 50,000 specialty retail stores worldwide. MICROS
stock is traded through NASDAQ under the symbol MCRS.


For more information on MICROS and its advanced information technology
solutions for the hospitality industry, please contact Louise Casamento,
Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also
visit the MICROS website at or send an email to
[email protected]

The MICROS logo is a registered trademark of MICROS Systems, Inc. All
other product and brand names are the property of their respective owners.

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