EscapeWire Solutions, LLC has added the Hampton Inn Amherst in Amherst, New York to its portfolio of wireless hotels.
EscapeWire’s wireless installation at the Hampton Inn includes a web-based management tool allowing the property to easily manage all facets of the wireless HSIA network, including user access, bandwidth allocation and duration of user sessions. By having the ability to manage the HSIA system, the hotel can make changes in real-time to increase user satisfaction and accommodate individual guest requests. Additional features include customized portal pages, billing options and detailed reports about bandwidth usage, revenue generation, and session lengths.
“We work closely with each property to install a system that will best fit their needs, meet brand standards and increase guest satisfaction”, said Chris Hart-Nova, President of EscapeWire Solutions. “We are excited to bring our wireless Internet solution to the leisure and business travelers at the Hampton Inn.”
“High-speed Internet access is an amenity that our business travelers have been asking for,” said Rick Maurer, General Manager of the Hampton Inn Amherst. “EscapeWire Solutions’ high-speed Internet access system was easy to implement and has increased guest satisfaction and added value to our hotel.”