HSI Completes POS Implementation for Five Sheraton Hawaii Resorts

Hospitality Solutions International has completed the installation of its Profit Series Point-of-Sale (POS) software and hardware for five Sheraton Hawaii resorts. The resorts include four on the island of Oahu—the Sheraton Moana Surfrider, Sheraton Waikiki, The Royal Hawaiian, and Sheraton Princess Kaiulani, plus one on the island of Maui—the Sheraton Maui. All five resorts are owned by Kyo-ya Company Ltd., a subsidiary of Kokusai Kogyo Company Ltd., and managed by Sheraton Hotels & Resorts.

“This is one of the largest installations in the history of HSI,” stated Tim Kinsella, President and COO, Hospitality Solutions International (HSI). “Included in the solution are 147 POS terminals, wireless POS terminals, wireless printers, HSI hand-held units and kitchen display units.” Spread across two Hawaiian Islands, the total solution supports 4,642 rooms and 40 outlets.

“The Hawaiian market has very unique and specific needs. After extensive research into POS solutions, HSI with its willingness and ability to provide custom development, was the perfect fit for our complex multi-island operation,” said Bert Zukemura, area manager, property technology for Kyo-ya’s Sheraton Hotels in Waikiki and Maui.

“As Kyo-ya Co. Ltd. must address the needs of many customers, it requires redundant servers operating a large number of terminals and a bridge to a SQL database. HSI is uniquely positioned to offer custom solutions meeting specialized requirements and continues to benefit our entire customer base by integrating these features into the core product. In all, there were thirty- three custom enhancements developed to meet the specific needs of the five Kyo-ya hotels,” Kinsella added.

The HSI Profit Series Point of Sale System is an easy to use, scalable, windows-based, point-of-sale solution designed to fit into nearly any hospitality environment. The simplicity of design is backed by extraordinary capability and intuitive graphics. The Profit Series POS links front-of-house and back-office applications in a real-time format and system changes may be made instantly even as the system is operating.