Distribution and reservations specialist 4oceans is launching a new online booking solution for both agents and hoteliers, bringing the most advanced system yet to the travel market.4oceans has strengthened its position as a leading online travel distribution specialist with the launch of ResEngine at World Travel Market 2003 in London.
In what is a key “Next Generation” development of the 4oceans technology Platform, the ResEngine solution is designed to simplify and maximise the online booking potential for both travel agents and hoteliers.
Providing a low-cost, low-risk entry into the online booking market, 4oceans charges a very modest monthly license and transaction fee, limiting the financial investment required from agents and hotels and tying it to actual revenue produced.
Direct connections to all hotel groups’ central reservation systems allows ResEngine users to see last-minute offers, providing both hoteliers and agents with a route to promote and sell the latest deals, all bookable in a real time environment through an easy three-step booking process.
ResEngine 4Agents provides travel agents with a simple solution to supplement their call centre activity with commissions generated through online hotel bookings. Agents choosing to integrate ResEngine gain real time access to over 50,000 hotels worldwide, including over 1,300 in the growth market of China.
Featuring both major hotels groups and “non-GDS” type hotels, the 4oceans platform also provides negotiated rates and allocation management for both public and private booking engines to help build revenue opportunities, a customer service management system to gain loyalty, and direct client booking options for flexibility.
Agents using ResEngine will have at-a-glance room availability, guaranteed reservations and instant booking confirmations in a real time, on-line environment directly from hoteliers themselves.
ResEngine 4Hotels is designed to give hoteliers the opportunity to drive up their online business through a low-cost, low-risk booking engine. Easy to integrate with a hotel’s existing website, ResEngine is customised to reflect the brand positioning of each user.
Multi-lingual ResEngine allows hoteliers to target emerging markets with a dedicated product offering, providing the opportunity to access powerful new revenue streams.
The new solution also allows hotel marketing groups to maximise inter-group bookings, by allowing searches to any number of hotel groups. In addition, detailed management reports provide the basis for more accurate business planning, while loyalty schemes and customised guest confirmations help improve customer service and retention.
David Yates, CEO of 4oceans, said: “We have invested a great deal of time developing ResEngine to ensure it provides both hoteliers and travel agents with a powerful, low-risk entry into the growing online reservations market.
“The ease of integration, combined with the opportunity to maintain individual brands, while enhancing customer service makes ResEngine a powerful tool in the push to build online bookings in the current market climate. Initial feedback has been extremely positive, and we are confident that ResEngine will be selected by a growing number of agents and hotels looking to expand their reservation networks.”
4oceans is a leading specialist in travel distribution systems, providing online availability and immediate confirmation at over 50,000 hotels worldwide, including over 1,300 properties in China - more than any other GDS.