Althoff Hotels Launch New On-Line Booking Service


German based Althoff Hotels & Residences launched a new on-line
reservation service powered by myfidelio.net with a new look design
including practical tools such as route planner and detailed property
descriptions. “ADS (Alternate Distribution Systems) are a major challenge to the global
hotel industry and we were looking for a solution that can be totally
customized to our focus on customers and partners,” said Rainer Stoll,
Vice President Sales & Marketing of Althoff Hotels & Residences.
“myfidelio.net provides us with the appropriate tool to do exactly that in
a highly cost effective manner. myfidelio.net not only provides a great
software solution but also a first-class customer service which is
imperative for our operations.”

The majority of the ADS-bookings are channeled via the hotel’s own web-
site giving priority to the best available rate. This practice has become
standard in the industry and is widely used by all leading hotels.
myfidelio.net provides the perfect match combining a product at an
attractive price which satisfies the market trends.

Heinz-Peter Stroemsdoerfer, Managing Director of Micros-Fidelio Germany
added: “Althoff Hotels & Residences have been a loyal Micros-Fidelio
customer and we are very pleased and honored that myfidelio.net was
selected as their product distribution tool. Customers and partners such
as companies or travel agents can access their confidential rates via the
Althoff web site and in the near future one of their properties, The Grand
Hotel Schloss Bensberg, will become the launch customer for myfidelio’s
new on-line, real time interface to the hotel’s property management system
providing 100% last minute inventory and rate availability.”
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