World Travel Awards - Winners Special: Fairmont Hotels & Resorts

Following the success of the World Travel Awards
2003, Internet Travel News brings you a winners-week special edition, complete with live photography and post-show interviews.
Today we speak to Jens Thraenhart, Director Internet Strategy, Fairmont Hotels & Resorts, - “World’s Leading Hotel Group Internet Site”.Click here To see a complete list of travel technology winners.

1. What does a World Travel Award mean to you?

It’s a tremendous honour to be recognized by the travel agent community for having the best hotel website.

2. Where did you put your trophy?

We are currently looking for a prominent place that will showcase our World Travel awards.

3. How important are awards in our industry?

Awards are an excellent marketing and public relations opportunity to increase awareness, and position us favourably to our stakeholders - employees, guests, owners and investors.

4. How did you achieve the ‘world’s best’ in technology this year?

Listening to our customers, building a great team, and creating a solid value proposition that has a high level of return.

5. How will you ensure you maintain your high standards in the coming year?

Continue to communicate with our guests to make sure we understand their needs and work closely with our hotels and resorts to extend their unique experiences to the internet.  Also learn from other best practice leaders, not only in the hotel and travel industry.

Tomorrow we will feature an exclusive interview with Tedd Evers, Director, Caribbean & Europe Partner Marketing - Travelocity, winners of the World’s Leading Travel Internet Site category
The World Travel Awards, division of World Travel Group, will be making their presence felt at this year’s World Travel Market
(WTM), the travel industry’s biggest international business to business event, which will take place on Monday 10th - Thursday 13th November at ExCeL, London.
WTA will Take centre stage at the WTM for the re-enaction of the World Travel Awards ceremony to show the world who triumphed at last month’s award ceremony. WTA will also be hosting 10 internet cafes based at key locations around World Travel Market including the Asia, Africa, Latin America, Caribbean and UK areas with broadband wi-fi (wireless) access.
For more information please contact Manon Han: manon@worldtravelawards.com
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