Delta Air Lines Eliminates In-flight Entertainment Fee

Delta Air Lines today announced it will provide complimentary audio and video entertainment in all cabins beginning Nov. 1, 2003. The change will eliminate the $5 in-flight entertainment fee in economy class. Customers may enjoy onboard audio and video entertainment by bringing their own headsets or purchasing headsets in-flight for $2.

“Delta is committed to enhancing our customers’ travel experiences,” said Patrice Miles, vice president of Consumer Marketing. “Delta is pleased to offer award-winning in-flight entertainment to our customers at no cost.”

Customers who purchase headsets may keep them for use on future flights and with personal audio devices. The headsets fit comfortably around the ears instead of over the head and include a two-prong adapter for use on Delta flights. The adapter can be removed for use with any standard single-prong portable music player.

Customers in first class, BusinessElite and international economy will continue to receive complimentary headsets.

Delta’s award-winning in-flight programming offers customers current feature films, highly rated television programs and eight audio channels. Spafax In-flight Entertainment recently won its first Telly Award for the Delta Horizons Delta VJ segment, produced exclusively for Delta. Additionally, Delta received five nominations at the 2003 World Airline Entertainment Association AVION Awards including Best Overall In-flight Entertainment, Best In-flight Video Programming and Best Audio Entertainment.
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