Unveils New Booking Feature

23rd Sep 2003

Delta Air Lines has added a booking feature to
that enables customers to purchase tickets based on fare type. This new booking tool allows customers to view itineraries based on their preferred fare class and the corresponding Medallion Qualification Miles earned for completed travel. This new feature also allows Delta customers to select fares that are refundable and/or eligible for an upgrade with 500-mile upgrade points.Previously, customers were limited to searching for flight availability at
based only on the lowest available fare within the First Class, BusinessElite or Coach cabins.
“In addition to providing more flexibility for all customers, this new online feature will enable SkyMiles members to select flights based on the level of Medallion Qualification Miles they desire,” said Steve Scheper, managing director, Online Sales and Services.
The ability to choose specific fares online further expands offerings available to SkyMiles members at, which gives customers greater control of the travel experience with flight research and booking capabilities, as well as critical travel information and services. At SkyMiles members also can book Award Travel, view account balance, sign up to receive statements via e-mail and check-in for their flights up to 24 hours before departure.
This online feature complements the new SkyMiles upgrade policy announced earlier today as well as the Medallion qualification system announced last December. Effective Jan. 1, 2004, Platinum Medallion members will receive unlimited, complimentary 500-mile upgrades at time of booking when purchasing Y, B and M economy fare class tickets, and Gold Medallion and Silver Medallion members will receive unlimited, complimentary 500-mile upgrades when purchasing Y and B economy fare class tickets. The new qualification system rewards members for fares purchased as well as distance traveled and allows members purchasing higher fares to reach elite levels quicker than before. Previously, the elite program was based solely on flight frequency and miles traveled.
The ability to earn and accumulate SkyMiles for Award Travel through eligible flights or partnership activity has not changed. On all eligible fares, members continue to earn a minimum of 500 miles per flight that may be applied toward Award Travel and upgrade awards.



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