Northwest Airlines and Worldspan today announced that they will offer Northwest’s corporate customers online access to the airline’s corporate and Web fares through a co-branded version of the Worldspan Trip Manager® product.
Once enrolled in Northwest’s “CorpNet” share-based contracting product, Trip Manager will enable corporate travel departments, or individual corporate travelers, to book their domestic or international travel originating in the U.S. or Canada, and have their ticketing fulfilled by their preferred travel agency. Trip Manager reservations will count toward corporate contract objectives. Northwest’s corporate customers will also be able to take advantage of state-of-the-art travel reporting and travel policy automation.
“This partnership is truly an all around win for Northwest Airlines, Northwest’s corporate customers throughout North America and Worldspan, ” commented Charlie Sullivan, senior vice president and general manager - e-Commerce for Worldspan. “Through our new co-marketing strategies, we will leverage the combined expertise of both companies’ corporate sales teams nationwide to deliver a superior end-to-end travel management solution.”
Fay Beauchine, vice president of Sales and Customer Relations at Northwest, said the carrier decided to offer this service in response to requests from its corporate customers. “Our corporate customers want access to contract and Web fares through one vehicle, and have those bookings count toward their corporate contract goals.”
Worldspan corporate sales managers and Northwest’s corporate sales team will pursue a joint-sales strategy, together promoting and marketing the co-branded product. Worldspan client relations consultants will provide customer support after the sale, including product training, customized adoption programs and implementation services, and ongoing account management.
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