As increasing numbers of spa professionals and spa consumers are turning to the internet for industry information and travel opportunities, a recent report reveals that Travelocity continues to be the most popular website for international travellers.
Despite a year marked by continuous change and fierce competition in the online travel industry, reports show that consumers continue to regard Travelocity as the most popular place to shop for travel online, according to the fifth edition of the PhoCusWright Consumer Travel Trends Survey.
“Consumers continue to rely on Travelocity for the best options when shopping for all of their travel needs,” said Sam Gilliland, CEO Travelocity. “And while we certainly appreciate and value that trust, I can assure long-time members as well as newcomers to the site that we will continue to challenge ourselves as a team, developing standards that will consistently set the pace for the rest of the industry.”
According to PhoCusWright, an independent travel intelligence company:
Fifty-nine percent of online travellers cite Travelocity as the top travel site for air purchases - the nearest competitor garnered 36 percent.
Thirty-four percent of online travellers list Travelocity as the top travel site for researching hotel reservations - like air, Travelocity, leads the way in this category also.
The PhoCusWright survey also concluded that 30 million Americans bought travel online last year, up from six million when the survey was first conducted in 1998. Online travel buyers now represent 15 percent of the travel population.
Conducted annually, the PhoCusWright survey takes an in-depth look at the customer experience of shopping for travel online. The survey was conducted by telephone among a random sample of Americans across the country. More than 10,000 individuals were contacted to obtain a sample of 500 online travellers - Americans who have flown via commercial carrier in the last year and used the Internet in the last month.
Travelocity, a Sabre Holdings company, pioneered the online travel space and continues to be the most popular travel service on the Web, giving consumers access to hundreds of airlines, thousands of hotels and cruise, last-minute and vacations packages, and best-in-class car rental companies, all backed by 1,000 customer service representatives staffed to provide 24-hour assistance. With 38 million members, Travelocity is the sixth largest travel agency in the United States. It has been recognised worldwide for its leadership in the online travel space, and it operates or powers websites in five languages across four continents.
Sabre Holdings Corporation, (NYSE: TSG) is a world leader in travel commerce, retailing travel products and providing distribution and technology solutions for the travel industry.