The Venetian Resort-Hotel-Casino has relaunched a new interactive Web site, Venetian.com, that offers guests the ability to plan their entire trip online at their fingertips.
On Venetian.com, guests now are able to book suite accommodations, show tickets and restaurant reservations, plan meetings or a wedding, join The Venetian Player`s Club and even view high-resolution images of the property itself.
The new and more convenient Venetian.com allows guests who have never visited the resort to take a virtual tour and enjoy a glimpse of the experiences that await them. Additionally, it will entice past guests with a myriad of entertainment options that they may not have experienced during previous visits.
“The Venetian strives to exceed guests` expectations and, as a premier convention facility, is especially sensitive to conventioneers and meeting planners` needs, as well as those of leisure travelers and guests looking to plan a special event, such as a wedding,” said Rob Goldstein, president of The Venetian.
“We pride ourselves in offering visitors to The Venetian a truly memorable experience, complete with unmatched service, unique attractions and an unforgettable ambience, which essentially begins during a guest`s initial contact with the resort on Venetian.com,” Goldstein added.
Accommodating a guest`s needs was a top priority in Venetian.com`s new design, which simplifies the task of coordinating arrangements for visitors and meeting planners online. Containing helpful materials, such as maps of the resort and the convention and meeting space, Venetian.com enables guests to easily view accommodation availability and reserve a suite or a block of suites.
Venetian.com utilizes the advanced PlanIt Online(TM) software, which gives individuals the opportunity to request dates, times and meeting space for conventions and functions. Additionally, the new site offers convenient 360-degree virtual tours of the varied suite accommodations, convention and meeting space including the Sands Expo and Convention Center, restaurants, Canyon Ranch SpaClub and many attractions.
Synonymous with fine taste, from haute cuisine to haute couture, The Venetian has numerous attractions, and with the click of their computer mouse, guests can access Venetian.com and explore them. One can take an authentic gondola ride on the Grand Canal, experience Madame Tussaud`s Wax Museum, view the 70 upscale Grand Canal Shoppes, take a stroll through the famous St. Mark`s Square or observe the showroom that features Andre-Philippe Gagnon and Melinda, The First Lady of Magic.
In addition, the new Web site indulges visitors with information regarding the delectable world-class cuisine at the resort`s 15 fine restaurants, entices golf enthusiasts with a concierge who can arrange tee times on several Las Vegas courses, displays a menu of rejuvenating services offered at Canyon Ranch SpaClub and features valuable material about The Venetian`s wedding packages.
Venetian.com also grants The Venetian Player`s Club members the ability to access their account and stay updated on the status of their slot and table games casino play. Additionally, members are able to review maps of the casino floor plan, special offers available including cash back Grazie Points and upcoming casino tournaments.
Should any questions arise while guests are online at Venetian.com, they can speak with a Venetian representative by simply clicking a button, titled “Push to Talk.” Once guests click on the push to talk button, a window prompts them for their telephone number and upon entering their number, a Venetian representative will promptly contact them. The Venetian representative can assist in answering questions or making additional arrangements, such as spa treatments, show tickets or tee times.
In addition to servicing guests, Venetian.com also contains updated press materials including press releases, executive biographies, an extensive photo library and graphic standards on the site`s The Venetian Press Club, which reduces research and is more efficient for members of the press. Media can access the extremely convenient press materials by logging on and entering their contact information, which will grant them admittance into the press club. Developed by Interactive Sites Inc., Venetian.com utilizes state-of-the-art technology and design to enhance visitors` experiences. In addition to the efficient site, Interactive Sites also developed a tool that grants The Venetian the ability to manage content within specific areas of the site, such as The Venetian Press Club.
“Working with The Venetian`s executive management and Internet marketing teams on this project has been very rewarding,” said Michael Waltman, president and chief executive officer of Interactive Sites. “Interactive Sites was given the opportunity to deploy the latest Web technologies, design, integration and marketing strategies, which resulted in a site that is both functional and luxurious, and the best in gaming. It`s consistent with the true Venetian experience.”
Interactive Sites, the leading Internet agency for the hospitality industry, is focused on developing dynamic revenue-generating multimedia solutions for hotels, resorts, casinos, restaurants and leisure destinations.
Interactive Sites has designed a multitude of award-winning applications for the Web including PlanIt Online(TM), which has generated over a billion dollars in budgeted meeting leads for more than 3,500 clients around the world. In addition, Interactive Sites has been honored with numerous awards for its superior work including 17 awards for outstanding achievement in 1999 from the Hospitality Sales & Marketing Association International.
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