In order to help boost confidence in Consumers booking travel services directly over the Internet, The International Association of Internet Tour Operators (www.IAITO.org
) has been launched.
Consumers will be protected in making online reservations by knowing that Members of IAITO have been fully vetted, follow a Code of Conduct, regularly provide evidence of their on-going financial stability and customer satisfaction levels, and in most cases (although it is not a requirement of membership) have lodged a Financial Bond ensuring full financial protection for the Consumer. The Association also operates an Arbitration Service in the event of disputes arising between Members and Consumers.
Member services will include Insurance Services, Financial Bonding, High Speed Web Hosting, Digital Site Certification, Web Design, Industry Representation, and of course the right to display the Association`s Logo on WebSites and Stationery.
Membership is open to any Tour Operator, wherever situated, who use the Internet as a Sales and Marketing forum.
Membership is US$100 per annum with a once off Administration Joining Fee of US$40.