American Airlines have begun to implement a $10 fee per passenger for paper tickets when passengers qualify for an electronic ticket.
The fee applies only to customers who purchase air travel on American and American Eagle through the AA.com website, AA reservations centres, at Travel Centres and at airports. American will waive the fee if there is a significant operational issue or job action.
The fee does not apply to passengers who pay full fare or purchase tickets through travel agents, or to tickets issued for Executive Platinum members` travel. Customers with electronic tickets will still receive a paper receipt by fax, mail or e-mail that includes their itinerary, record locator number and fare.
The fee is being implemented at all American Airlines U.S. and Canadian locations. American put the policy into effect to recoup the costs associated with paper ticket processing and distribution and to encourage electronic ticketing when applicable.
Also, effective on 9th April, American`s Ticket Delivery Service has implemented a priority delivery fee of $25 for passengers who elect to have their travel documents sent by priority overnight delivery. This fee will apply only to passengers who are travelling at least seven days after purchasing their tickets and elect an overnight delivery. For passengers who are travelling less than seven days after purchasing their ticket, standard overnight delivery will continue to be offered free of charge. This fee also was implemented to recoup costs associated with priority mail handling and to reduce unnecessary overnight delivery transactions.