Travellers who book tour-based travel services through the California State Automobile Association (CSAA) are now experiencing the benefits of streamlined client service, thanks to BookIt! Tour, Datalex`s premier global tour management system, deployed this month by one of the largest membership travel services organisations on the West Coast.
Datalex has deployed its first Web-enabled implementation of BookIt! Tour, a club-wide solution for CSAA that extends a centrally located, multi-channelled tour management and automated accounting system to more than 40 travel agency locations in three Western states for direct selling of travel services.
BookIt! Tour provides Intranet connectivity over a Wide Area Network (WAN) for more than 300 CSAA travel agents for immediate reservation and booking service for their members. Intranet connectivity, provided by BookIt! Tour and interfaced with GDS connectivity, means the travel agent no longer has to telephone to reserve and confirm members` travel arrangements.
BookIt! Tour also provides csaa with new and improved tools for planning and managing independent travel (FIT) arrangements, escorted tour packages, group programs, cruises, air travel, car rental reservations, hotel supplements and inventory management.