Galileo International, Inc., a leading provider of electronic global distribution services (GDS) for the travel industry, today announced it has signed a new, five-year global agreement with Flight Centre Ltd. (FCL), Australasia’s biggest and fastest growing travel retailer.
The expanded multi-million travel bookings agreement is one of the largest ever negotiated by a GDS in the Asia Pacific region. As a result, FCL will further deploy Galileo’s computer reservation systems throughout Australia, New Zealand, Papua New Guinea, Canada, the United States, South Africa and the United Kingdom. Further expansion into new countries is anticipated by FCL.
The formal tender process for the FCL global business was opened in August 2000, and after an extensive review of its GDS provider requirements, FCL decided to sign an exclusive agreement with Galileo.
“We are delighted to be entering into a new era of partnership with Galileo. In an extensive review of GDS offerings, Galileo was the one organisation that truly listened to our unique needs and responded effectively,” said David Warner, FCL’s Global IT Manager. “In reaching the final decision, consideration was weighted around people, solutions and partnership intent, all being areas we feel confident in working with Galileo.”
“It was clear from the dynamic bidding process that FCL was looking for a GDS that could effectively deliver global product and service solutions, across diverse markets, tailored to the different FCL branding requirements,” said Janie Kaung, Galileo’s vice president, Subscriber Sales and Service for the Asia Pacific region. “With this agreement, specific Galileo e-commerce and networking solutions can be leveraged for FCL’s global retail, commercial, wholesale, consolidation and ticketing operations. With both parties focusing on the right business solutions and leveraging respective core competencies, both companies can build on successes in the traditional business model and in the new e-commerce arena.”