BA and Iberia launch 72 hour hold option

23rd Aug 2014
BA and Iberia launch 72 hour hold option

BA and Iberia have launched a new service allowing customers to hold flight reservations for up to three days before paying for them to 72 hours for as little as £5 through

Drew Crawley, British Airways’ chief commercial officer, said: “There’s nothing more frustrating than seeing a great flight price but not being able to book it straight away, either because you may need to get the time off work or check it’s ok with family or friends – then coming back and finding there are no seats left or the price has changed.”

He continued: “Now customers can see the price, hold their seats and be sure that’s all they’ll pay, up to three days later.

“Feedback from customers means we are confident that this reassurance will prove very popular and give them the time to book the flights they want and give certainty they have a great deal.”

Only one person’s name is needed to hold the flights.

The names of everyone travelling can be added within 72 hours of the booking being held. Seats can be held up to 21 days before departure.

The new hold option is the result of a joint project between British Airways and Iberia, both owned by IAG.

It applies to reservations for all flights operated by British Airways, including code-sharing flights, Iberia, Iberia Express, and Air Nostrum, including any combinations of flights of British Airways and Iberia, as long as they are on the same ticket.

You can only use this feature at least 21 days before departure (generally prices will change most within 21 days of departure, when this would be most useful)

This is latest in a series of initiatives by British Airways to make flying even easier and more convenient.

The airline has also invested in newly-designed seats and cabin interiors for 95 of its short-haul aircraft flying across its European and domestic networks from Heathrow and Gatwick.


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