ATOC: Olympic national rail travel bulletin

31st Jul 2012
ATOC: Olympic national rail travel bulletin

The railway has significantly increased capacity today to provide a special Olympic service, running 63% more seats than a typical Sunday to carry the hundreds of thousands of spectators expected to travel to see London 2012 events, including cycling, swimming and sailing.

  Train companies are providing over 1.1m more seats than on a normal Sunday today, operating nearly three million seats in total by running additional trains and lengthening services.
  Hundreds of extra staff from train companies and Network Rail are working at the busiest stations across the capital and throughout the South East of England.
  More than 300 extra customer information screens have been set up at stations in and around London to provide passengers with the most up-to-date travel information.

A spokesman for the Association of Train Operating Companies said: “Yesterday, the railway carried hundreds of thousands of passengers to events and got them home again afterwards, and we will do the same again today.

“Many services are very busy because of the large number of Olympic spectators travelling by rail. Every day of the Olympics, train companies working with Network Rail and other transport operators are running extra services and longer trains, and ensuring that there are hundreds more staff on hand to help passengers at the busiest stations.”

The Transport Co-Ordination Centre, set up specifically for the 2012 Games, will keep transport operators informed of each other’s plans and how people are using the public transport system, and help operators provide passengers with the most up-to-date travel information.


Over the Olympics, rail users are advised to plan ahead before travelling by visiting the Get Ahead of the Games website and to give themselves plenty of extra time to get to their final destination. Passengers using London Bridge on Monday 30 July should be aware that the station will be exceptionally busy and special arrangements are in place to manage this exceptional level of demand which means there will be no entry to the through platforms (1-6) from 18:00 to 22:00.

As at 12:00 today, 95% of services were running to schedule across the network.

To get the latest real-time rail travel information, passengers should use the National Rail Enquiries (NRE) service, paid for and run by train companies, which they can access on the move.
Passengers can:

Visit the website to access live train departure boards and journey planners and to search for local operators’ trains. There is also a dedicated mobile version of the website for smartphones and mobile devices that makes it even easier to access the latest rail information
Follow National Rail Enquiries on Twitter @nationalrailenq or their train company here
‘Like’ NRE’s dedicated Facebook disruption page, or the page for their train company from the list.
Call NRE’s automated TrainTracker service on 0871 200 49 50, which will give passengers up-to-date information about their services


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