American Airlines is partnering with Uber to create a door-to-door streamlined service to help customers get from home or work to the airport and back.
The companies will work together to provide customers faster service, better airport navigation, rider promotions and mileage promotions.
“We’re excited to partner with the only global ride sharing service to offer customers exactly what they’re asking for - a seamless travel experience, whether they’re in the sky or on the ground,” said Scott Hinshaw, American director – partner marketing.
“By working together, we can provide a service that allows customers to request their Uber ride to the airport in step with their itinerary and know where to meet their Uber driver after their flight lands.”
American customers can now set a reminder for an Uber ride at the push of a button with the help of Uber’s Ride Reminder.
After booking their flights on aa.com, American will send the e-ticket confirmation via email, and the customer can click on the “Remind me to Uber” icon to set a reminder for their ride.
“Whether you’re trying to get home to see your family, or heading to an important business meeting across the country, your travel experience should be seamless.
“We’re excited to work with American Airlines to ensure passengers have a great door-to-door experience,” said Jonathan DiOrio, Uber head of travel partnerships.
The American Airlines app now has added functionality for navigation to guide customers to the nearest Uber pick up location at 11 airports across the country.
American will become the first airline to provide a special one-time offer to select elite members.