Amadeus has announced the opening of a new office in Dallas, Texas, as part of its ongoing growth in North America and commitment to serving the IT needs of airline customers in the United States and Canada.
“The time was right for us to capitalise on our growing momentum in the region and establish operations in Dallas,” said Scott Gutz, president, Amadeus North America.
“This is another milestone in our airline IT focus and efforts and assures that we are best serving the needs of our airline partners here.
“This is another milestone in our airline IT focus and efforts and assures that we are best serving the needs of our airline partners here.”
Amadeus hosted an event to celebrate the opening of the new office which will provide Amadeus’ airline customers with increased regional technology expertise, resources and support.
The Dallas-based Amadeus team will provide specialised capabilities and service including airline IT delivery, product management and sales engineering.
The office also features a training centre to ensure airline customers receive information and instruction and can connect with Amadeus’ technology, consulting and product experts.
Gutz added that the Dallas location allows for easy access from most major US cities and is home to two of the world’s leading airlines including current Amadeus Altéa airline IT customer, Southwest Airlines.
In April 2012, Southwest, the largest US carrier in terms of domestic passengers boarded, selected Amadeus and the Amadeus’ Altéa reservations solution to enable the carrier’s international flying.
“Our new office enables us to work more closely and collaboratively with our growing airline customers in North America.
“With our team in Dallas, we will be able to optimally partner with and serve Southwest through the course of their Altea implementation,” said Mabrouk Sediri, head of airline IT global delivery, Amadeus, who is heading up the Southwest Airlines migration project.
Sediri said all its North American customers will benefit from the increased local focus on airline IT but Amadeus will also leverage its experience and track-record as the technology partner of choice to airlines worldwide.
Amadeus’ flagship Altéa portfolio marked a technological and functional breakthrough in the airline industry.