Accelya has revealed that Itay’s national carrier Alitalia has selected Accelya for end to end Sales Audit services.
Commenting on the occasion, Mr. Giuseppe Lombardi, Head - Marketing, IT, Hotel, Cargo and General Services Purchasing, Alitalia, said “We are pleased to partner with Accelya. Given their proven audit capability across the ticket lifecycle, we are confident that Alitalia will improve profitability by plugging wider range of revenue leakage sources and enforcing pricing and booking policies.”
Accelya’s Sales Audit services will enable Alitalia to:
Audit the complete lifecycle of the ticket by covering not only the ticketing, but also the booking and the entire journey
Maximise revenue by identifying and plugging wider range of revenue leakage sources, possible through PNR and Revalidation Audit
Ensure that the agents comply with airline pricing and booking policies
Recover lost revenue from agent errors during revalidation
Speaking on the occasion, Mr. Artur Farinha, Sales Audit Business Manager, said “The association with Alitalia reinforces Accelya’s leadership in the field of airline sales audit. We are positive about the value our services will bring to Alitalia and look forward to a long term partnership with the airline.”