AirPlus International, a global provider of corporate travel payment solutions, releases May’s The Wire…from AirPlus entitled: Ancillary Fee Headaches Intensify for Travel Buyers. Nearly 38 percent of travel buyers found their supplier relationships more difficult to manage as a direct result of the complicated ancillary fee landscape. An equal number of respondents said that fees have eroded supplier value propositions, and more than 27 percent said they have considered shifting share away from fee-heavy suppliers or dropping them altogether. For more details, including a complimentary PDF of the results, please visit the AirPlus Community.
“Airlines are the top supplier category where ancillary fees are having the most impact today for 72.7% of our survey respondents,” said Aaron Kelling, Senior Vice President of Strategic Partnerships for AirPlus International, Inc. “At AirPlus, we are working to share our knowledge on the topic with corporate travel professionals and our industry partners through The Wire, industry speaking engagements, think tanks, task forces and webinars.”
The Wire…from AirPlus is a monthly report on the pulse of the industry and its relevant topics. Results of this edition are based on a survey of 66 travel management professionals in North America and Europe from April 30 – May 13, 2010.