Airlines need to act fast on volcanic ash, says Which? Travel

Airlines need to act fast on volcanic ash, says Which? Travel

Following the news that ash from the Grimsvotn volcano in Iceland is due to reach the UK by tomorrow morning , Rochelle Turner, Head of Research for Which? Travel, says:

“We were all taken by surprise when volcanic ash caused widespread disruption last year, but the airlines and the CAA know what to expect now.  Hopefully disruption will be minimal, but airlines will have no excuse if they fail to act quickly to inform passengers of delays and cancellations, or to provide the necessary assistance should people find themselves stranded.”