Adelman Travel Systems is strengthening its customer service and lowering its distribution costs by becoming a UATP Merchant effective immediately. Adelman Travel Group clients will now process all applicable services fees and industry charges on the UATP card allowing corporate clients to reconcile with one easy report.
“With a large corporate client base, ease-of-use and lowering distribution costs are integral to success. Customer demand drove Adelman to become a UATP Merchant, and by doing so, we will continue to provide excellent customer service to our clientele,” said Angela Abbate, Vice President, Global Services, Adelman Travel Group. “Correlating service fees with corresponding tickets provides for ease-of-use reporting with UATP. This will enhance our customer service and help Adelman continue its growth.”
Adelman will settle all UATP transactions through UATP Settlement Services (USS), a low-cost, weekly settlement system that matches fees and air tickets electronically. This allows for easy reconciliation of accounts for travel agents and their customers for non-clearinghouse transactions.
“As corporate travel continues its growth, it is important for the UATP Network that we expand our base and provide our corporate subscribers all the tools they need to make travel as easy as possible,” said Ralph Kaiser, president and CEO, UATP. He continued, “Adelman delivers both value and service to its clientele, and by becoming a UATP Merchant, they’ve extended the options necessary for corporate travel, UATP acceptance.”