Accor extends its deepest condolences to the people of Japan

Accor extends its deepest condolences to the people of Japan

Accor operates nine hotels throughout Japan and advises that only minor damage has been inflicted on the buildings as a result of last weeks devastating earthquake. All hotels are operational and have been focused on accommodating guests and employees that were unable to depart due to significant transport disruptions and ongoing limitations.

“We at Accor extend our deepest condolences to the people of Japan as they deal with these tragic events “

The three hotels that Accor operates in the Greater Tokyo area have been closed to new reservations since the earthquake struck last Friday whilst the buildings were inspected for structural integrity and priority given to those staying in the hotels and the hotel employees. The hotels have remained operational throughout and two of which (see below for Mercure Hotel Narita) are anticipated recommence accepting reservations on Wednesday of this week (March 16, 2011), subject to further updates.

The hotels in the Greater Tokyo area include:

Mercure Hotel Tokyo Ginza
Mercure Hotel Narita**
Mercure Hotel Yokosuka


*Mercure Hotel Narita whilst structurally sound and operational continues to be impacted by the national rolling power blackouts for a few scheduled hours each day. This hotel will recommence accepting new reservations once more clarity of this situation is established.

Other hotels operated by Accor in Japan continue to trade without restriction, include:

Sofitel The Cypress Nagoya
Novotel Osaka West Koshien
Novotel Sapporo
Mercure Hotel Sapporo
Hotel Formule1 Namuza
Hotel Formule1 Isesaki

Continued disruption is being experienced to transport domestically as well as for international arrivals and departures. Anyone travelling to Japan is advised to check with their airline. Any customers with reservations for Accor hotels in Japan are advised to contact their local Accor Call Centre for updates.