Focus Page 172
Breaking Travel News interview: Simon Thomas, president, Les Clefs d’Or
Simon Thomas, head concierge at The Lanesborough in London, will be appointed international president of Les Clefs d’Or later this month at the Union Internationale des Concierges d’Hôtels. Here Breaking Travel News editor Chris O’Toole chats with Thomas ahead of his appointment to discover more about what this prestigious honour means to him.
Breaking Travel News: Thai Silk, London
Thai Silk is where excellent, genuine and healthy Thai Cuisine meets refreshing initiative and undeniable customer service, making the bar a consistently popular destination for drinks. Here Breaking Travel News visits to find out more.
Breaking Travel News investigates: Amadeus unveils new merchant model for European rail travel
Travel technology giant Amadeus has unveiled a new ticketing model that establishes simple commercial link to travel agencies, enabling railways to expand their global visibility, reach, and revenue. Here we find out more.
Corporate apartment specialist TheSqua.re set for global expansion
2017 is set to be a year of substantial growth for corporate apartment provider TheSqua.re. From Berlin to Boston, Sydney to San Francisco and a host of international offerings in between, the doom and gloom of recent political news hasn’t prevented TheSqua.re from planning new foundations around the world.
5 ways to stay safe while traveling abroad that you haven’t considered yet
Traveling abroad is an unforgettable experience, whether you’re going for the first time in your life or you’re accustomed to being in several different countries each year. When traveling, you always want to take steps to stay safe no matter how experienced you are. A few smart steps designed to cover each aspect of your trip will keep you connected with people who can help in case of an emergency and will keep you safe, making an emergency less likely from the outset.
SAS speeds up handling of customer issues and increases customer satisfaction with the new system
In June 2016 SAS airlines accelerated handling of customer issues (such as booking changes or feedback regarding onboard services) by moving processes to a new generation system. In 5 months the airline in cooperation with global IT company Comarch, implemented an innovative system for customer service to automatize handling of customer issues and improve customer satisfaction.
Breaking Travel News interview: Sébastien Bazin, chief executive, AccorHotels
AccorHotels is engaged in a process to transform itself from a traditional hotel company into an all-encompassing hospitality organisation. As he visits London to bring investors up to date on progress, Breaking Travel News editor Chris O’Toole sits down with chief executive Sébastien Bazin to find out more.
Breaking Travel News investigates: Klein Handjies Preschool at Boschendal Estate
History, explains Lynette Carolissen, principal of the Klein Handjies Preschool at Boschendal estate near Franschhoek, may well show that the decision by Boschendal’s new owners to support this preschool was the most beneficial of all the changes and improvements that they have brought about since taking over the estate in 2012.
Global Entrepreneurs Plan Around Travel Restrictions
Recent travel bans have made business professionals and entrepreneurs from around the world reconsider their business model for the foreseeable future. Many entrepreneurs and business professionals have cultivated their business and lifestyle due to their desire to have a measure of location independence. They want to be able to travel around the world and advancements in various forms of business technology have made this possible. However, there are still matters that require personal attention and the ability to easily cross international borders.
Breaking Travel News investigates: Bunga Bunga, Covent Garden
Five years after the opening of the legendary Battersea bar and pizzeria, Bunga Bunga has come to Covent Garden with an even bigger and bolder version of the original. Breaking Travel News editor Chris O’Toole calls in to find out more.
Global hotel industry CEOs from Hilton, AccorHotels and Louvre Hotels Group to headline at AHIC
Keynote speakers including Chris Nassetta, Sébastien Bazin and Pierre-Frédéric Roulot descend on Dubai to offer an international perspective on the dynamic Middle East hospitality industry
Countries that every coffee lover should visit
If you love coffee, you must have some distinct opinions about the places that serve the best coffee in your area. When traveling, you need to know where to get the best quality brew. However, if a whole city provides high quality coffee, enthusiasts would be in heaven.