Date: Tuesday, 19th March 2013
30 Park Street
London, United Kingdom
Managing Customer Complaints is a new ABTA seminar which builds upon our long-running, popular core-skills Complaints Handling Workshop.
The seminar will cater for those that have further experience in complaints management and also have an influence on their businesses complaints processes and procedures. It is ideal for owners and/or directors, as well as team leaders and managers in customer care, customer relations and operations.