Managing Customer Complaints 2013

Date: Tuesday, 19th March 2013


30 Park Street
London, United Kingdom


Managing Customer Complaints is a new ABTA seminar which builds upon our long-running, popular core-skills Complaints Handling Workshop.

The seminar will cater for those that have further experience in complaints management and also have an influence on their businesses complaints processes and procedures. It is ideal for owners and/or directors, as well as team leaders and managers in customer care, customer relations and operations.

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